faqs

How long is your processing time?

Our current processing time is 1 week. Shipping time depends on what you chose at checkout.

Can my pup be an ambassador?

We hold ambassador searches 1-2 times a year. All ambassadors are required to own at least 1 FoxMoth product prior to being chosen.

Where are you located?

We are located in sunny Arizona, USA.

Will you mark my package a gift/lower the value on the customs form?

No. We do not mark packages as gifts or change the value of your items. If you have any questions about customs fees/regulations please contact your local post office.